We’re all doing it – jumping in with both feet into the social media arena. Everyone is experimenting with social media right now, and that’s what it all is: an experiment. No one has developed the basic format to succeed in social media marketing. But we’re all working hard to create our own versions of success…
Posts Tagged ‘customer service’
Experimenting With Social Media
Posted: March 5, 2010 in Entertainment, Research, Social Media, Social Network, WebsitesTags: Communities, content, customer service, marketing, Twitter
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Get A Brand Cult Following
Posted: February 25, 2010 in Research, Social Media, Social Network, WebsitesTags: brand, content, customer service
We’ve heard over and over that content is king. This is no different in social media. The only way you’re going to get a brand cult following on the Internet is if your content is good enough to build a message around. But that’s not all you need….